Privacy Policy
Last updated: January 15, 2026
Yieldzeno SpA (hereinafter, "Yieldzeno", "we", or "the Platform") is committed to protecting the privacy of our users' personal data. This Privacy Policy describes how we collect, use, store, and protect your personal information in compliance with Law No. 19,628 on the Protection of Private Life and Law No. 21,096, which enshrines the right to personal data protection in Chile.
1. Data We Collect
We collect the following types of information: • Identification data: full name, RUT (Chilean tax ID), date of birth, nationality. • Contact data: email address, phone number, postal address. • Financial data: banking information necessary to process investments and profit distribution. • Browsing data: IP address, browser type, pages visited, session duration. • Data voluntarily provided through contact forms.
2. Use of Information
We use your personal data for the following purposes: • Managing your account and participation in crowdlending projects. • Processing financial transactions related to your investments. • Communicating with you about the status of your investments and projects. • Complying with legal and regulatory obligations before the CMF and SII. • Improving our services and user experience on the platform. • Sending informational communications about new projects and updates, provided you have given your consent.
3. Legal Basis for Processing
The processing of your data is based on: • Your explicit consent when registering on the platform. • The execution of the crowdlending project participation agreement. • Compliance with legal obligations (Law No. 19,913 on money laundering, tax regulations). • Yieldzeno's legitimate interest in improving its services and preventing fraud.
4. Data Sharing
We do not sell or rent your personal data to third parties. We may share information with: • Financial entities for transaction processing. • Regulatory authorities when legally required (CMF, SII, UAF). • Technology service providers operating under confidentiality agreements. • Legal advisors and auditors in the context of regulatory audits.
5. Data Security
We implement technical and organizational measures to protect your data: • SSL/TLS encryption for all communications. • Storage on secure servers with restricted access. • Multi-factor authentication protocols. • Regular IT security audits. • Ongoing staff training in data protection.
6. Your Rights
Under Chilean legislation, you have the right to: • Access your personal data stored by Yieldzeno. • Rectify inaccurate or incomplete data. • Request the cancellation or deletion of your data when applicable. • Object to the processing of your data for specific purposes. • Revoke your consent at any time. To exercise these rights, contact our Data Protection Officer at privacidad@yieldzeno.com.
7. Data Retention
We retain your personal data for the period necessary to fulfill the purposes described in this policy and applicable legal obligations. Financial data is retained for a minimum of 5 years in accordance with Chilean tax regulations.
8. International Transfers
Some of our technology service providers may be located outside Chile. In such cases, we ensure that adequate safeguards exist to protect your data in accordance with Chilean data protection regulations.
9. Modifications
We reserve the right to update this Privacy Policy. Any modifications will be notified through the platform and/or by email. We recommend reviewing this page periodically.
10. Contact
For inquiries related to this Privacy Policy: Yieldzeno SpA Av. Apoquindo 4700, Office 1205 Las Condes, Santiago, Chile Email: privacidad@yieldzeno.com Phone: +56 2 2345 6789